Gabcast! Communication Tips, Tricks, and Techniques #1 - Magic Phrases
Never be at a loss for words again! These 4 magic phrases can be used to respond to 99% of what people say to you.
Thursday, June 4, 2009
It's a NEW DAY MLGW!
OK, MLGW, the New Day is in your hands for a while, and I need your help.
In this blog, we will be sharing ideas, tactics, and information to help us all keep the momentum going and transform the MLGW Customer Care Center into a shining example of a call center can and should be.
Please post your thoughts, successes, concerns, suggestions, complaints, and anything else you think would help us take the customer care center to new heights.
I will be updating this blog frequently with audios, videos, and tools that I believe everyone at MLGW can benefit from. I want to hear it all.
Also, make sure to check out my website at www.powerdiversity.com. A whole new site is being built and there will be many free things you should enjoy.
In this blog, we will be sharing ideas, tactics, and information to help us all keep the momentum going and transform the MLGW Customer Care Center into a shining example of a call center can and should be.
Please post your thoughts, successes, concerns, suggestions, complaints, and anything else you think would help us take the customer care center to new heights.
I will be updating this blog frequently with audios, videos, and tools that I believe everyone at MLGW can benefit from. I want to hear it all.
Also, make sure to check out my website at www.powerdiversity.com. A whole new site is being built and there will be many free things you should enjoy.
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