OK, MLGW, the New Day is in your hands for a while, and I need your help.
In this blog, we will be sharing ideas, tactics, and information to help us all keep the momentum going and transform the MLGW Customer Care Center into a shining example of a call center can and should be.
Please post your thoughts, successes, concerns, suggestions, complaints, and anything else you think would help us take the customer care center to new heights.
I will be updating this blog frequently with audios, videos, and tools that I believe everyone at MLGW can benefit from. I want to hear it all.
Also, make sure to check out my website at www.powerdiversity.com. A whole new site is being built and there will be many free things you should enjoy.
About Me
- DanOConnor
- Dan O'Connor, speaker author, and trainer specializes in business communication, people-skills, diversity training, and energy vampire slaying (dealing with difficult people). His motto: NO MORE BORING TRAINING EVER! Please leave your comments for Dan.
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